Waiter

  • Full Time
  • Lusaka

ManPower Solutions

About Us:
ManPower Solutions connects skilled professionals with organizations in the hospitality industry. We are currently seeking friendly and attentive Waiters to join a vibrant restaurant that is dedicated to providing exceptional dining experiences.

Job Overview:
As a Waiter, you will be the face of the restaurant, providing outstanding service to guests and ensuring their dining experience is enjoyable and memorable. Your role will involve taking orders, serving food and drinks, and addressing customer needs promptly.

Key Responsibilities:

  • Greet and seat customers, providing menus and explaining daily specials.
  • Take and process customer orders accurately, ensuring attention to detail.
  • Serve food and beverages with professionalism and a positive attitude.
  • Monitor guest satisfaction and respond to any requests or concerns promptly.
  • Collaborate with kitchen staff to ensure timely delivery of orders.
  • Maintain cleanliness and organization of tables, service areas, and dining room.
  • Handle payments and process transactions accurately, ensuring cash management.
  • Participate in training and development opportunities to enhance service skills.

Qualifications:

  • High school diploma or equivalent; previous experience in food service is a plus.
  • Excellent communication and interpersonal skills.
  • Strong customer service orientation with a positive attitude.
  • Ability to work in a fast-paced environment and manage multiple tasks effectively.
  • Attention to detail and commitment to providing high-quality service.
  • Flexibility to work evenings, weekends, and holidays as needed.

What We Offer:

  • Competitive salary with tips and bonuses.
  • Opportunities for career advancement within the restaurant.
  • A dynamic and engaging work environment focused on teamwork and excellence.
  • Access to training and resources for improving service skills.

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