Technical Manager (Digital and Financial Innovation)

The Technical Manager (Digital and Financial Innovation ) will support the implementation of this 4-year, European Union-funded programme through effective partnerships with the micro, small and medium-sized enterprises (MSMEs) /implementing organisations, provide technical assistance and grant support to increase the provision of services to MSMEs particularly in the green, circular and digital economy.

He/She will be responsible for developing and implementing digital strategies to support the intervention logic of the GREEN Tech4CE project. This includes enhancing the capacity of MSMEs, increasing market awareness for green, circular, and digital (GCD) products, and facilitating growth and sustainability in the GCD economy in Zambia.

Main duties and responsibilities: 

• Strategy formulation and planning;
• Digital and Innovation support;
• Market Awareness and Demand Creation;
• Financial Product Innovation;
• Stakeholder management;
• Governance compliance and risk management;
• Knowledge Management Communication and Reporting; and
• Capacity Building.

Key Responsibilities 

Strategy and Planning

• Contribute to the development of the Corporate strategy ;
• Develop and execute a comprehensive digital strategy aligned with the market systems approach of the GREEN Tech4CE project and;
• Participate in the development, implementation, and maintenance of policies, objectives

Digital and Innovation Support 

• Utilize digital tools and platforms to enhance the technical assistance and financial support provided to MSMEs and;
• Drive the importance of integrating digital technologies in business processes to enhance efficiency and productivity for economic transformation.

Market Awareness  and Demand Creation 

• Increase market awareness and demand for GCD products through digital marketing campaigns;
• Develop and manage online content that highlights the benefits and opportunities of GCD products and;
• Utilize social media, SEO, and other digital marketing techniques to promote GCD products.

Financial Product Availability

•  Work with financial service providers (FSPs) and investors to develop and promote a range of digital financial products tailored for MSMEs in the GCD sector;
• Provide digital solutions to FSPs for better service delivery to MSMEs;
• Focus on the transformative role of digital technology in making financial services more inclusive, efficient, and sustainable through fintech innovations such as peer-to-peer lending, digital wallets, and blockchain applications that contribute to sustainable financing of MSMEs and;
• Promote the development of local digital financial products and services.

Stakeholder Management 

• Engage with the key stakeholders and;
• Provide training to external and internal stakeholders on trends in the digital economy to ensure they are up to date with the latest developments and opportunities.

Governance, Compliance and Risk Management

• Ensure that all activities within the department are fully aligned with the organization’s Digital and Financial Innovation Policy, Procedures and Practices;
• Create and distribute digital policy briefs to influence GCD standards and practices and;
• Assess and mitigate Digital and Financial Innovation risks.

Knowledge Management, Learning and Sharing 

• Support Business Development Service Providers (BDSPs) in delivering digital solutions to MSMEs and;
• Organize and manage digital platforms for peer-led private-public learning events.

Capacity Building

• Develop digital training materials and tools to build the capacity of MSMEs;
• Collaborate with Technical and Vocational Education and Training (TVET) providers to enhance the quality of digital skills training and;
• Develop and implement e-learning modules for workforce development in the GCD economy.

Qualifications, Experience and Skills:   

Competence at Management level is required to understand and apply advanced policies, practices, procedures, concepts, and principles.

General Education:

Full Grade Twelve (12) Certificate

Professional/Academic Qualifications:

Bachelor’s degree in Digital marketing, Information Technology, Finance, Business Administration, or a related field. Professional and valid membership to relevant professional body

Relevant Job Experience:

Minimum of 5 years’ post qualifying experience in a cross-cultural environment institution at management level in developing and implementing digital strategies

Skills :

• Team building;
• Communication and collaboration skills.
• Conflict management;
• Interpersonal skills;
• Decision making skills;
• Conceptual skills; and
• Highest standards of integrity
• Strategic leadership and management skills;
• Organization and coordination skills;
• Administrative skills;
• Influencing/persuasion/judgement;
• Developing, motivation and coaching;
• Mentoring and counseling and;
• Strategy formulation and execution.
• Strong understanding of market systems approaches and the GCD economy;
• Proficiency in digital marketing tools, SEO, social media platforms, and content management systems.
• E-learning and digital training development skills;
• Knowledge of financial products and services for MSMEs is a plus.
• Project management skill and;
• Knowledge of the full MS Office suite

Applications must be addressed to
The Managing Partner/CEO
Laura & Partners Consulting Limited CV 16
D.G Wallace Road,
COMESA Exhibition Village, Show grounds,
Lusaka

Applications must be emailed with the subject “IT Manager” to Natasha@lauraandpartners.com on or before 17 July 2024. Only electronic applications will be accepted.