Learning & Development Officer

Learning & Development Officer, Nationwide Coverage

Yalelo is looking for a switched-on and results-driven Learning & Development Officer who will be accountable for implementing a learning and development strategy to drive continuous improvement across the organization. Focused on fostering a learning culture that encourages ongoing staff development and facilitates collaboration among teams. This is nationwide coverage role (time split across designated locations including Siavonga, Copperbelt, and Lusaka)

The right-fit candidate will perform the following functions:

Learning & Development

• Coordinate the development, delivery and evaluation of staff learning and development activities and the implementation of training matrix and budget.
• Monitor expenditure and report against training budget including provision of explanations for any variances.
• Liaise with external training providers to ensure materials, correct setup and equipment requirements are provided for externally facilitated trainings.
• Design and deliver in-house trainings, workshops and other required course materials and other documents such as handouts, manuals and exercises.
• Collect and analyse training data to identify areas of effectiveness, return on investment, value for money and any areas for improvement for reporting purposes.
• Develop and coordinate company-wide learning & development programmes, utilising best practice analysis, delivery and monitoring and evaluation mechanisms.
• Establish an annual balance of all learning activities done and present key performance indicators,

Performance Management Support

• Works with the HR team to design, implement and monitor Performance Management across the business to enable the employees and teams understand company goals, and to identify how individual and team outputs contribute to the achievement of the Yalelo objectives specifically through managing the performance cycle.
• Works in liaison with key stakeholders e.g. budget, strategy, and Human Resources team to establish and support the link between strategic business objectives and people’s day-to-day actions and tasks, by implementing a process for tracking progression from goal setting, mid-year reviews and end of year evaluations to support individual, team, and organizational performance.
• In liaison with the HR & Sustainability Director, contributes to the design, implementation, and management of effective employee development and recognition systems.
• Conducts skills gap analysis following a performance evaluation exercise to identify discrepancies between employees’ current skills and the skills required to perform the job effectively.
• In liaison with HR & Sustainability Director and the HR Business partners contribute to the design, implementation and management of effective leadership and employee development and talent initiatives to address performance gaps related to capacity/knowledge gaps among staff and overall talent sourcing.

Talent Development and Retention

• Build suggested career paths for our staff; with related suggested learning and development activities to nurture the retention of our talents.
• Work in collaboration with the HR team to ensure performance evaluation comments and contents as well as career discussions with staff and managers are in line with succession plans, promotions, and lateral/vertical career progression.
• Work alongside HRBPs in interventions for the development of coaching skills of the managers.

Desired Qualifications for the L&D Officer

• A degree level education in Human Resources Management, or another related discipline relevant to the work of HR
• Minimum of 3 years relevant work experience
• Experience in high quality training material development.
• Experience leading specific projects in the areas of performance management and/or learning and development.