Lead Generator Support (Internship)

About Us:
Emerging Cooking Solutions (Zambia) Limited, trading as SupaMoto, is a leading player in the Advanced Biomass Cooking sector, dedicated to positive global impacts. As a Zambian/Swedish joint venture, we introduce clean-burning modern cook-stoves that use renewable cooking fuel pellets. Our locally produced pellets are an affordable and eco-friendly alternative to charcoal, promoting environmental sustainability and addressing the challenge of deforestation.
We are a young, dynamic start-up company and a leader in the Advanced Biomass Cooking sector, committed to creating positive impacts globally. From humble beginnings, we have cultivated a vibrant spirit and now boast excellent potential for growth. As we flourish, we seek an energetic and committed professional to join our team as Lead Generator Support Intern. In line with the company’s origins, we are seeking a committed and dynamic individual who can grow into the team and the role. The right person will be eager and brilliant, with strong interpersonal skills, integrity, and a love for systems and processes.

Position Overview:
As the Lead Generator Support Intern, you will provide comprehensive support to our Sales and After Sales Department, contributing to the overall efficiency and success of our dynamic team.

Responsibilities:
Lead Generator Support:

• Receiving Pellet Bag Orders: Receive and process pellet bag orders from Lead Generators promptly and accurately.
• Making Pellet Bag Requisitions on Behalf of LGs: Initiate and manage the requisition process for pellet bags on behalf of Lead Generators, ensuring timely order fulfillment.
• Generating LG Performance Reports: Compile and analyze data to generate detailed performance reports for Lead Generators, highlighting areas of improvement and success.
• Facilitating the Setup of Lead Generators: Assist in the onboarding process for new Lead Generators, providing necessary resources, tools, and guidance for a smooth setup and integration into the team.
• Engaging with Lead Generators: Maintain regular communication with Lead

Generators to address any issues or concerns, offering ongoing support and guidance.

MAJOR TASKS:

• Making Projections on LG Pellet Bag Needs: Analyze trends and historical data to make accurate projections on the pellet bag needs of Lead Generators, ensuring adequate inventory levels.
• Creating Pellet Bag Distribution Reports: Generate detailed reports on the distribution of pellet bags to Lead Generators and resellers, tracking quantities, locations, and ensuring accurate record-keeping.
• Tracking Stock Movements: Monitor and track the movement of pellet bag stock, ensuring accurate inventory management, timely replenishment, and minimizing stock discrepancies.
• Conducting Performance Reviews: Conduct regular performance reviews with Lead Generators to assess their performance, provide feedback, and set goals for
  improvement.

MINOR TASKS:

• Following Up to Ensure Deliveries to LGs: Follow up with relevant stakeholders to confirm the timely delivery of pellet bags to Lead Generators, maintaining strong relationships and ensuring high levels of customer satisfaction.
• Carrying Out Training and Development of Lead Generators: Develop and deliver comprehensive training sessions for Lead Generators to enhance their skills and knowledge, fostering their success in generating leads and distributing pellets.
• Providing Administrative Support: Assist with various administrative tasks related to Lead Generator operations, such as maintaining records, preparing documentation, coordinating meetings, and ensuring smooth workflow.

Additional Responsibilities:

• Record Keeping: Ensure accurate and proper record-keeping of all lead generation activities in electronic and digital formats.
• Data Analysis and Reporting: Conduct advanced data analysis and visualization to support decision-making processes and performance evaluations.
• Customer Relationship Management: Maintain and manage customer relationships to ensure high levels of satisfaction and engagement.

Skill Requirements:

• Effective communication, including writing, speaking, and interpersonal communication.
• Quick critical thinking and problem-solving abilities.
• Excellent organizational and time management skills.
• Proficient in office equipment: printers, copiers, scanners, and fax machines.
• Competency in data analysis and reporting programs would be an advantage.
• Good collaboration and teamwork abilities.
• Great attention to detail and goal-setting skills.
• Ability to work in a fast-paced environment.
• Data analysis and data visualization skills.
• Team player with a positive attitude.

Requirements:

• A degree or pursuing a degree in Business Administration, Supply Chain Management, or a related field.
• Competent use of Microsoft suite of applications: Word, Excel, and Outlook.
• Detail-oriented and able to work independently.
• Eagerness to learn and contribute to a dynamic team environment.
• Excellent time management skills with the ability to work autonomously.
• Ability to maintain confidentiality and handle sensitive information with discretion.

How to Apply:
If you are ready to contribute to a company with excellent growth potential and possess the skills mentioned above, please submit your resume and cover letter to [email protected] with the subject line “Lead Generator Support Intern. Application: YOUR NAME.”

We welcome candidates who share our commitment to sustainable development,
environmental conservation, and global impact.

Application Deadline: 29th July 2024
Thank you for considering SupaMoto as your workplace. We look forward to receiving your application.

Note: We encourage candidates from diverse and minority backgrounds, including women, who share our commitment to sustainable development, environmental conservation, and global impact, particularly in the Advanced Biomass Cooking sector, to apply. This position is suited for individuals with a passion for making a positive impact and demonstrating exceptional learning ability.