MTN Zambia
IT Support Engineer
The key responsibilities for this role include but not limited to the following:
Ensures Operational Level Agreement/ Service Level Agreement adherence by managed service partners;
Ensures that operational delivery targets of the Mobile Money technology stack are met;
Ensures availability and reliability of systems;
Supports delivery of Projects and Demands as needed;
Interfaces between Business and Vendor Support teams;
Interfaces with Group Technology teams;
Interfaces with External Partners;
Develops, deploys and evolves solutions that fall outside the scope of Managed Service Partners.
Candidate Requirements
Grade 12 certificate with 5 credit or better of which English and Mathematics are a must;
Bachelor’s degree in Computer Science, Software Engineering or related field;
At least 2 years’ experience in application support, application development, system administration or BI/Data mining roles;
Demonstratable SQL & NoSQL database power user skills;
Demonstratable coding skills;
Demonstratable Linux/Unix power user skills;
Working knowledge of software/enterprise architecture;
Certification in Technology Service Management (e.g. ITIL, CoBIT etc)
Women are strongly encouraged to apply.
Hand delivered or posted applications will not be accepted.
Note: that only shortlisted candidates will be contacted.
Interested candidates should send their CVs