Customer Care Agent

Job Title: Customer Care Agent

Company: Pioneer House LLC

Salary: 2,000 To 3,000 Monthly (AED)

Customer Care Agent urgently required dynamic and aggressive Customer Care Executive for a fast growing company in the GCC.

Requirements:

Good Communication Skill

Good Command on Language English and Arabic

Duties:

Deal directly with customers either by telephone, electronically or face to face

Respond promptly to customer inquiries

Handle and resolve customer complaints

Obtain and evaluate all relevant information to handle product and service inquiries

Provide pricing and delivery information

Perform customer verifications

Set up new customer accounts

Process orders, forms, applications and requests

Organize workflow to meet customer timeframes

Direct requests and unresolved issues to the designated resource

Manage customers’ accounts

Keep records of customer interactions and transactions

Record details of inquiries, comments and complaints

Record details of actions taken

Prepare and distribute customer activity reports

Interested candidates can apply immediately for their better prospective and growth and build your career with us. Bilingual candidate will give preference.

Deadline: 28^th/ 05/ 2024

Interested candidates should send their CVs