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FNB
Vacancy title:
Collections Officer
[ Type: FULL TIME , Industry: Business Management and Administration , Category: Management ]
Jobs at:
FNB
Duty Station:
Within Zambia , Lusaka, South – Central Africa
JOB DETAILS:
Job Description
Recovers delinquent accounts, compiles and maintains basic credit information, prepares reports, obtains approval for refinancing and repossessions
- Collect arrears and negotiate acceptable payment arrangements and settlements, in line with mandate
- Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
- Carry out collections processes within mandate, meeting SLA targets and quality standards
- Comply with governance in terms of legislative and audit requirements
- Manage personal development to increase own skills and competencies
Education Requirement: No Requirements
Job Experience: No Requirements
Work Hours: 8
Interested candidates should send their CVs