Human Resource Assistant (X1)

We are searching for a qualified Human Resource assistant to provide administrative support to our Human Resources department. Reporting to the Human Resource manager, the assistant will help with payroll, recruiting, scheduling, and training tasks. The assistant will also act as the primary liaison between the department and other employees. Our employees are the foundation of our company, and we are committed to creating an environment where everyone can thrive. Our Human Resource assistant will be a key part of ensuring employee success and will have room to grow their career.

Objectives of this role

Provide administrative support to our entire HR department

Serve as a reliable source of information for employees, promptly answering questions regarding payroll and benefits

Ensure that all employees feel safe and cared for at our company by addressing complaints promptly and professionally

Recruit and hire strong candidates who will positively impact our company, and coordinate the training they need to succeed in their roles

Act as a liaison between the HR department and other employees

Create policies and procedures that enhance our workplace environment

Responsibilities

Assist with recruiting tasks such as reviewing resumes, conducting and scheduling interviews, hiring, and following up with candidates

Schedule and coordinate on boarding assignments and training sessions

Compile and process employee documentation and records, and keep the employee database up to date

Assist the Human Resource manager with formulating policies, procedures, and changes, as well as communicating all updates to employees

Maintain the departmental email account, responding to employee questions and complaints in a timely and professional manner

Track employee attendance, leaves, and assist with payroll processing and documentation

Skills and qualifications

Excellent communication skills, both written and verbal

Strong attention to detail

Proficiency in administrative duties such as communications, data entry, and record keeping

Enthusiasm for working within a team environment

Tact and professionalism when it comes to handling confidential information and addressing employee concerns

Proficiency with technology, and the ability to pick up new software easily

Preferred qualifications

Familiarity with company’s preferred Human Resource software

Experience in an administrative role

At least 3 years work experience

Understanding of Zambian labour laws

Desire to grow within the company

Minimum of Diploma in Human Resource management

A paid up member of the Zambia Institute of Human Resource management (ZIHRM)

Please note that the working place for this position is siavonga