Customer Service Representative

  • Full Time
  • Lusaka

Magest Brands

Job Summary:
Magest Brands is seeking a friendly and efficient Customer Service Representative to assist customers with inquiries and support. The ideal candidate will have a strong customer-focused attitude.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and in-person.
  • Provide product information and resolve issues.
  • Maintain accurate customer records and follow up on inquiries.
  • Collaborate with other departments to ensure customer satisfaction.

Qualifications:

  • High school diploma; additional education in customer service or related field is a plus.
  • 1-2 years of experience in customer service.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.

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